We appreciate you wanting to learn more about our organization. Please find below our current status with the better business bureau as well as some feedback resources from Actual Paying Customers.
Shopper Approved Recent Reviews:
Let us know your thoughts!
https://www.shopperapproved.com/surveys/full.php?id=12257&code=DXVJQ2fP
Josh Herring
February 14, 2014 at 6:30 pm
Thanks for the set up guys! A+ on the service and shipping. The Jeep sold in less than 3 days you’ll be hearing from me again soon on another one.
WheelHero
February 14, 2014 at 6:40 pm
Thanks Josh. We looking forward to building a continued relationship with your dealer.
Rafael JR Gonzalez
February 14, 2014 at 8:33 pm
just put them on the charger…. They look nice! Thanks Mike
Dan G.
February 15, 2014 at 4:56 pm
Everything mounted up nicely thanks again m8!
Jack
February 17, 2014 at 2:33 pm
items shiped fast great looking rims will shop again
WheelHero
February 17, 2014 at 3:21 pm
Thanks Rafael!
WheelHero
February 17, 2014 at 3:21 pm
Wheels look great Dan. Thanks for the business!
WheelHero
February 17, 2014 at 3:21 pm
Thanks Jack! Tundra looks great.
Tom Delany
February 18, 2014 at 2:30 pm
Spot on fitment! and super fast transit time. thanks you guys for all.
Carlos Machado
February 20, 2014 at 10:07 pm
I got my Federal Couragia MT’s on today! WOOHOO……….. I really like them can’t wait to get them on the mud. Best Price and faster shipping thanks man.
WheelHero
February 20, 2014 at 10:28 pm
Looking Good Tom…
WheelHero
February 20, 2014 at 10:28 pm
Thanks Carlos! Stay warm my brother.
Tyler Q
March 11, 2014 at 1:35 pm
Ordered 35×12.50R20 MTs had best prices online and tires arrived in 3 days. Very impressed with service
Cory
March 11, 2014 at 7:48 pm
Perfect fit on the 26″ on my ram. Best price and fastest service. Thanks
Landen
March 25, 2014 at 1:00 pm
Awesome deal can’t go wrong. Will be hearing from me again for sure.
Manuel
April 8, 2014 at 2:55 pm
Gracias a Scott para los rines. Perfecto todo mis amigos.
Manuel
April 8, 2014 at 3:00 pm
Gracias a Rob para los rines. Perfecto todo mis amigos.
Tyler P
April 16, 2014 at 2:27 pm
Thanks Rob. I am riding clean now on these Dub Quatros =)
Anita Dye
April 18, 2014 at 12:21 pm
I love this place and i highly recommend anyone to buy from them. They stand behind there word Guaranteed because that’s just what i got. I love my rims and they fit perfect. The specialist made sure i had everything i needed to get my wheels rolling. Thanks wheel Hero and i will be doing business with you all again…..
Russ Rud
April 22, 2014 at 12:08 pm
Guys done awesome job! Got the rim I was lookin for perfect fit n all.
Thanks.
J mckibbins
May 2, 2014 at 12:18 pm
Loving my new Drive Concept Wheels…. Exactly what I wanted for my Mazda Project!!!
Billy
May 14, 2014 at 4:48 pm
Thanks Ozzy… the truck came out great! Going to lift it another 2 inches over the weekend.
Frank
May 20, 2014 at 3:08 pm
Quick and easy transaction. Would buy from again.
WheelHero
May 20, 2014 at 3:17 pm
Thanks Frank, Looking Good!
VJ
June 2, 2014 at 12:45 pm
Good Mornings,
I just want to say thank you for all the help with the wheels for my wifes CTS. The velocity VW 10 fit perfect and she is happy with the wheels.
WheelHero
June 2, 2014 at 12:52 pm
Thanks VJ! Looking Clean.
Dave
June 20, 2014 at 2:38 pm
Never thought ordering the wheels on Tuesday I’d have them on the truck by Thursday guys have great service and I recommended you guys to the tire shop that mounted them. Thanks!
WheelHero
June 20, 2014 at 2:40 pm
Looking good Billy!
WheelHero
June 20, 2014 at 2:40 pm
Love it!!!! Thanks for sharing.
WheelHero
June 20, 2014 at 2:41 pm
Thanks Russ.
WheelHero
June 20, 2014 at 2:41 pm
Thanks Anita!
WheelHero
June 20, 2014 at 2:41 pm
Looking good my man.
WheelHero
June 20, 2014 at 2:42 pm
Gracias Manuel.
WheelHero
June 20, 2014 at 2:42 pm
Good to hear that.
WheelHero
June 20, 2014 at 2:44 pm
Thanks Dave!
Jay
July 24, 2014 at 12:22 pm
Thanks for all the help!! Everything turned out great!!
Kenneth
August 5, 2014 at 12:33 pm
Everything was perfect and only 2 days before I got them.
Gerald Jevon Covington
April 16, 2015 at 1:10 pm
After a lot of miscommunication and a little suffering I finally have my wheels on the car but not without some hard ache. Now not being very knowledgeable about wheels this is what I went through.
1. I though they would come with sensors, be nice if they ask about that before I purchase tires filled with nitrogen. 39.99 Didn’t matter anyway because the tires were flat upon delivery. I called after the Shop told me (LEE’S Foreign car Service in Chicago) but for some reason Scott did not believe me.
“Scott (WheelHero)
Apr 14, 4:25 PM
You called and spoke with Mike and mentioned that because you have to install your TPMS sensors, you waited your money on the nitrogen.
How come no mention of flat tires over the phone?
Go ahead and send me some pictures of the 4 wheels being flat and Ill refund you the nitrogen.
First of all I thought they came with sensors that may have been my ignorance but when the shop asked me is when I realized I had no sensors but the shop told me “that doesn’t matter anyway because the tires are flat” So I was charged by shop for removal of tires and sensor change from old wheels.
2. Again I was called by shop and told that the ring inserts ‘that are needed so the wheel doesn’t vibrate’ fit the car but not the rims, so I went to the shop to see for myself and sure enough they did not fit into the rims. I was astounded because you would have thought they would have checked that before sending wheels and tires and also that they had air. I also believe customer service is important and a business should alert an ask and have the knowledge that most modern cars use sensors and make sure the client knows that in advance before purchasing wheels with Nitrogen. I guess I am now a prime example of that.
3. I will not go into the other discount code mix ups because they don’t seem to have knowledge of what codes are actually available to them for customers. I think they need better communcation with there marketing departments and affiliates.
After all that and me paying out of pocket for the Shop to cut the wheel rings down to size so that they fit I finally got to enjoy my purchase on the car. I have to say they look acceptional and Mike at wheel Hero refunded me for the Nitrogen and discounted me some for the rings, they also adjusted my code discount correctly in attempt to correct the situation of all that crap I went through. Thank You Mike.
On that note I feel much better now and the irritation has subsided, though the shop asked that because they had to cut the rings to fit they were not comfortable with that and said I should ask them to send replacement rings that actually fit. So I am asking now that whoever reads this please send me rings that fit the shop said they will not charge me to replace the modified rings.
Conclusion: I do like my wheels & tire there are of exceptional quality and as you can see from the picture they look damn good on my car.
Will I recommend them to friends? Yes I will but I will warn them to have more understanding than I did and dot the i and cross the T before ordering and hopefully my post will serve as a lesson to WheelHero that not everyone understands everything about wheels and it would be nice for them to include these questions when people order from them so that there service is the best.
Thanks.