Wheel Hero Reviews

Wheel Hero Reviews & Feedback

We appreciate you wanting to learn more about our organization. Please find below our current status with the better business bureau as well as some feedback resources from Actual Paying Customers.

Better Business Bureau:

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Ebay:

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Shopper Approved Recent Reviews:

Check out Shopper Approved for our most recent buyer reviews: http://www.shopperapproved.com/reviews/wheelhero.com/

Custom Wheels & Tires
38 Comments
  • Josh Herring

    Thanks for the set up guys! A+ on the service and shipping. The Jeep sold in less than 3 days you’ll be hearing from me again soon on another one.

  • Thanks Josh. We looking forward to building a continued relationship with your dealer.

  • Rafael JR Gonzalez

    just put them on the charger…. They look nice! Thanks Mike

  • Dan G.

    Everything mounted up nicely thanks again m8!

  • Jack

    items shiped fast great looking rims will shop again

  • Thanks Rafael!

  • Wheels look great Dan. Thanks for the business!

  • Thanks Jack! Tundra looks great.

  • Tom Delany

    Spot on fitment! and super fast transit time. thanks you guys for all.

  • Carlos Machado

    I got my Federal Couragia MT’s on today! WOOHOO……….. I really like them can’t wait to get them on the mud. Best Price and faster shipping thanks man.

  • Looking Good Tom…

  • Thanks Carlos! Stay warm my brother.

  • Tyler Q

    Ordered 35×12.50R20 MTs had best prices online and tires arrived in 3 days. Very impressed with service

  • Cory

    Perfect fit on the 26″ on my ram. Best price and fastest service. Thanks

  • Landen

    Awesome deal can’t go wrong. Will be hearing from me again for sure.

  • Manuel

    Gracias a Scott para los rines. Perfecto todo mis amigos.

  • Manuel

    Gracias a Rob para los rines. Perfecto todo mis amigos.

  • Tyler P

    Thanks Rob. I am riding clean now on these Dub Quatros =)

  • Anita Dye

    I love this place and i highly recommend anyone to buy from them. They stand behind there word Guaranteed because that’s just what i got. I love my rims and they fit perfect. The specialist made sure i had everything i needed to get my wheels rolling. Thanks wheel Hero and i will be doing business with you all again…..

  • Russ Rud

    Guys done awesome job! Got the rim I was lookin for perfect fit n all.

    Thanks.

  • J mckibbins

    Loving my new Drive Concept Wheels…. Exactly what I wanted for my Mazda Project!!!

  • Billy

    Thanks Ozzy… the truck came out great! Going to lift it another 2 inches over the weekend.

  • Frank

    Quick and easy transaction. Would buy from again.

  • Thanks Frank, Looking Good!

  • VJ

    Good Mornings,

    I just want to say thank you for all the help with the wheels for my wifes CTS. The velocity VW 10 fit perfect and she is happy with the wheels.

  • Thanks VJ! Looking Clean.

  • Dave

    Never thought ordering the wheels on Tuesday I’d have them on the truck by Thursday guys have great service and I recommended you guys to the tire shop that mounted them. Thanks!

  • Looking good Billy!

  • Love it!!!! Thanks for sharing.

  • Thanks Russ.

  • Thanks Anita!

  • Looking good my man.

  • Gracias Manuel.

  • Good to hear that.

  • Thanks Dave!

  • Jay

    Thanks for all the help!! Everything turned out great!!

  • Kenneth

    Everything was perfect and only 2 days before I got them.

  • Gerald Jevon Covington

    After a lot of miscommunication and a little suffering I finally have my wheels on the car but not without some hard ache. Now not being very knowledgeable about wheels this is what I went through.

    1. I though they would come with sensors, be nice if they ask about that before I purchase tires filled with nitrogen. 39.99 Didn’t matter anyway because the tires were flat upon delivery. I called after the Shop told me (LEE’S Foreign car Service in Chicago) but for some reason Scott did not believe me.

    “Scott (WheelHero)
    Apr 14, 4:25 PM
    You called and spoke with Mike and mentioned that because you have to install your TPMS sensors, you waited your money on the nitrogen.
    How come no mention of flat tires over the phone?
    Go ahead and send me some pictures of the 4 wheels being flat and Ill refund you the nitrogen.

    First of all I thought they came with sensors that may have been my ignorance but when the shop asked me is when I realized I had no sensors but the shop told me “that doesn’t matter anyway because the tires are flat” So I was charged by shop for removal of tires and sensor change from old wheels.

    2. Again I was called by shop and told that the ring inserts ‘that are needed so the wheel doesn’t vibrate’ fit the car but not the rims, so I went to the shop to see for myself and sure enough they did not fit into the rims. I was astounded because you would have thought they would have checked that before sending wheels and tires and also that they had air. I also believe customer service is important and a business should alert an ask and have the knowledge that most modern cars use sensors and make sure the client knows that in advance before purchasing wheels with Nitrogen. I guess I am now a prime example of that.

    3. I will not go into the other discount code mix ups because they don’t seem to have knowledge of what codes are actually available to them for customers. I think they need better communcation with there marketing departments and affiliates.

    After all that and me paying out of pocket for the Shop to cut the wheel rings down to size so that they fit I finally got to enjoy my purchase on the car. I have to say they look acceptional and Mike at wheel Hero refunded me for the Nitrogen and discounted me some for the rings, they also adjusted my code discount correctly in attempt to correct the situation of all that crap I went through. Thank You Mike.

    On that note I feel much better now and the irritation has subsided, though the shop asked that because they had to cut the rings to fit they were not comfortable with that and said I should ask them to send replacement rings that actually fit. So I am asking now that whoever reads this please send me rings that fit the shop said they will not charge me to replace the modified rings.

    Conclusion: I do like my wheels & tire there are of exceptional quality and as you can see from the picture they look damn good on my car.

    Will I recommend them to friends? Yes I will but I will warn them to have more understanding than I did and dot the i and cross the T before ordering and hopefully my post will serve as a lesson to WheelHero that not everyone understands everything about wheels and it would be nice for them to include these questions when people order from them so that there service is the best.

    Thanks.

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